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Privacy Policy

Effective Date: September 9, 2026

Welcome to Maison Preloved. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, powered by Shopline, and purchase our curated luxury goods.

1. Information We Collect

When you visit Maison Preloved, we collect certain information to provide you with the best shopping experience possible.

  • Personal Data: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Data: We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

  • Browsing Data: As you browse the site, we collect information about the individual web pages or luxury items you view, what websites or search terms referred you to Maison Preloved, and how you interact with our store.

2. How We Use Your Information

We use the information we collect to fulfill orders and improve our services.

  • Order Fulfillment: Processing your payment, arranging shipping for your luxury wearables, and providing you with invoices or order confirmations.

  • Customer Communication: Communicating with you regarding your order, authentications, returns, or general inquiries.

  • Fraud Prevention: Screening our orders for potential risk or fraud to ensure a secure transaction environment.

  • Marketing: If you have opted in, we may send you emails about new luxury arrivals, exclusive sales, and store updates.

3. Sharing Your Information

We do not sell your personal information to third parties. We share your data only to help us operate our store and deliver your purchases.

  • Shopline: Our store is hosted on Shopline, which provides us with the online e-commerce platform to sell our products to you.

  • Service Providers: We share information with shipping carriers (e.g., USPS) and payment gateways to process and deliver your orders.

  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Maison Preloved uses cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our store may not function properly.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

6. Data Retention

When you place an order through Maison Preloved, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@maisonpreloved.com

Altridge Tech Corp
4435 First Street PMB 104
Livermore, CA 94551

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